Outbound Focus
Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing.
http://www.outboundfocus.com/ |
Call Center Times
Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions.
http://www.callcentertimes.com/ |
Call Centre News
A fortnightly subscription newsletter designed specifically to cover the fast growing Australian call centre industry.
http://www.callcentrenews.com.au |
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